Designing with Empathy: From Smart to Sensitive Cities
24 November 2025
The future of cities has long been defined by intelligence: networks of sensors, data, and engineered systems. From traffic-flow algorithms to climate dashboards, the smart city promised to make urban life optimized, measurable, and predictable. Yet amid this technological abundance, something essential feels absent: sensitivity. Cities are becoming increasingly equipped to process information but less able to perceive atmosphere, emotion, or care.